Case Study – CP12 Certificates
One of our regular plumbing customers sent us a long list of properties due for CP12 certificates (also known as gas safety certificate) that needed to be booked in over the month. All properties were around North London plumbers and we were asked to call each tenant and arrange a convenient day/time to attend.
Most of these went through, no problem; however, one of the properties could not be passed for various reasons.
The engineer did all his checks and reported the following reasons why he could not issue the CP12 certificate.
- GAS COOKER HOSE NOT INSTALLED
- CHAIN FOR GAS COOKER TO BE REPAIRED
- CO2 ALARM BURNT OUT – NEEDS REPLACING
- THERMOSTAT BROKEN – NEEDS REPLACING
In turn, we reported the problems back to our client along with a quote for the remedial works. These works were authorised and we returned the next day to carry out the works and then we could issue the CP12 certificate.
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